Yes. Please make a note of this when placing an order in the order notes section and we will make a request with the delivery company to ensure this happens.
Delivery
DELIVERY QUESTIONS
All orders are sent via Australian domestic services.
VIC 1-2 Business Days | NSW 1-2 Business Days
ACT 1-2 Business Days | SA 1-3 Business Days
QLD 2-5 Business Days | TAS 2-5 Business Days
NT 3-5 Business Days | WA 3-5 Business Days
*New Zealand 2 to 5 Business days
*International Delivery 3 to 6 Business days
Yes. PO boxes are a great option if you’re not home for delivery.
Yes, at your own risk. We advise you to do what you’re comfortable with. Although we have never had any issues with law enforcement, so we encourage using your real name as we feel it’s 100% safer. You just need to make sure the address matches your id, if picking up from the local post office. Please note using a fake name for Parcel Lockers does not work.
Yes but you can leave a note when placing your order for your parcel to be left at front door or any desired position, in such cases no signature is required. You may need to show ID with the same address if picking up from the post office.
The item will be left in your mailbox or safe location if possible. Otherwise a “missed delivery card” will be left and need to pick up from the post office.
Ordering & Payments
We provide tracking Number after posting with tracking link to track your parcel status.
If you order hasn’t arrived after the given time guide, please contact us and we will investigate and resolve the issue promptly.
VIC 1-2 Business Days | NSW 1-2 Business Days
ACT 1-2 Business Days | SA 1-3 Business Days
QLD 2-5 Business Days | TAS 2-5 Business Days
NT 3-5 Business Days | WA 3-5 Business Days
*New Zealand 2 to 5 Business days
*International Delivery 3 to 6 Business days